Privacy Policy

Effective Date: September 30, 2025

Embers & Atlas Catering (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose personal information obtained through our website, communications, and catering services.

1. Information We Collect

  • Personal Data: Includes but is not limited to names, addresses, telephone numbers, email addresses, event details, and payment information voluntarily provided by you.

  • Technical Data: Includes IP addresses, browser type, operating system, cookies, and other online identifiers automatically collected during your interaction with our website.

2. Use of Information

We process personal information for the following purposes:

  • To provide, manage, and fulfill catering services;

  • To process bookings, reservations, and payments;

  • To respond to inquiries, customer service requests, and feedback;

  • To comply with legal and regulatory requirements;

  • To deliver marketing communications, where lawful and subject to your right to opt out;

  • To improve our website, offerings, and overall client experience.

3. Disclosure of Information

We will not sell or rent your personal information. We may disclose information:

  • To trusted third-party service providers who assist in service delivery (e.g., payment processors, IT support);

  • To professional advisors (e.g., accountants, legal counsel) under confidentiality obligations;

  • To regulatory authorities, government agencies, or law enforcement where required by law;

  • In connection with a business transfer, merger, or sale of assets.

4. Data Security

We employ commercially reasonable technical and organizational safeguards to protect personal information. However, no transmission over the Internet or method of storage is guaranteed to be 100% secure, and we disclaim liability for unauthorized access beyond our reasonable control.

5. Data Retention

We will retain personal data only as long as necessary to fulfill the purposes set forth in this Privacy Policy or as required by law.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us at the details below. We may require verification of identity before fulfilling such requests.

7. Cookies

Our website uses cookies and similar technologies to improve user experience. You may disable cookies through your browser settings; however, some website functionality may be limited.

8. Changes

We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. Continued use of our website or services constitutes acceptance of such changes.

9. Contact Information

If you have questions about this Privacy Policy, please contact us at:

info@embersandatlas.com